Head, Reference Services Department
512.245.3893 or 245.2685
IM: Yahoo & Google: lisancelet
facebook: Lisa A. Ancelet
As Head of the Reference Services Department at Alkek Library, I oversee the day to day operations of the department including the Reference Desk and the Ask a Librarian service. I also provide leadership in the vision and planning of Reference Services to the department made up of five Reference and Instruction Librarians, the Faculty Outreach Librarian, and the Special Projects Librarian. I provide support for professional development and offer mentorship as needed to ensure librarians' success as professionals. Our goal at Alkek Library is to always provide excellent quality service delivered in a friendly, pleasant manner.
I began working at Texas State University in 1999 in the Periodicals Unit of Alkek and soon realized this was the job for me. I began graduate school at the University of Texas at Austin and completed my MS in Information Studies in 2003. In 2004, I began as the Virtual Reference Services Librarian managing the Ask a Librarian service. At that time, I also became the Sociology and Criminal Justice library liaison. Since May 2009 I have been in my current position as Head of Reference Services.
Other areas I am responsible for include the Library website and in addition to this, I am the main author of the Alkek Library News blog. I love my job and leading a great team of reference librarians and staff at Alkek Library makes wearing the multiple hats much more rewarding.
Feel free to contact me for your research needs.