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University Libraries
Albert B. Alkek Library
About Us
About University Libraries
Accessibility
Contact Us/Directory
Directions + Parking
Employment
Hours & Calendar
How Are We Doing?
Library FAQ's
Mission
Library Policies
Support the University Library
Visitor Information
Research & Instruction
Articles & More
Books, Media, & More
Use Other Libraries
Research Assistance
Schedule Instruction
Subject Guides
Subject Librarians
Video Tutorials
Workshops
Writing & Citation Style Guides
Google Scholar
Renew & Request
Borrow Library Items
Distance Student Material Request
Faculty Article Delivery
Map Request
Pay a Fine/Remove a Hold
Recommend a Purchase
Renew Library Items
Requests for Pickup
Reserve a Library Space or Room
Rush Processing
Search for a Missing Item
Services
Alumni Services
Distance Students Services
Faculty Services
Graduate Student Services
Staff Services
Student Services
Visitor & Researcher Services
Special Services
Spaces
Floor Maps
Reserve a Library Space or a Room
YouStar Studio
Computers & Technology
Adaptive Equipment
Available Campus Computers
3D Printing
Bring Your Own Laptop
Campus Computer Labs
Check Out a Laptop
Remote Access
Wireless Printing
Ask a Librarian
Chat, Email, Text a Librarian
Find Your Subject Librarian
Request a Research Consultation
Collections
Archives and Research Center
Books, Media & More
Digital Collections
Government Information
Round Rock Campus Library
Schneider Music Library
The Wittliff Collections
University Archives
Blogs
Alkek Library News & Research Tips
Art & Design Inforama
Bag of Tricks Business Librarian
Digital Collections
My Accounts
Texas State
University Libraries
Albert B. Alkek Library
How Do I
Report a Database/E-Journal Problem
Report a Database/E-Journal Problem
Unable to access a database or an e-journal? Getting an error message? Report the problem here.
Name:
Email: *
Phone:
If a database problem, provide the name of the database.
Database:
If a problem with an e-journal, provide the name of the e-journal:
E-journal:
If you have problems retrieving a specific article, please copy and paste article details here (journal title, year, volume, issue, article title) :
Article:
Describe the problem (copy and paste any error messages).
Problem:
The problem is occurring
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