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If We Don't Have What You Need

If for any reason our library doesn't have what you need, please don't give up--we want to help!  Here are a few possible remedies:

 

Request an Interlibrary Loan

Request an item not owned by our library.  (We'll place a request with other libraries nationwide to lend the item.)
Best choice when:
You need an item within 2-3 weeks.

 

Request Rush Processing

Request rush processing of an item that the online catalog lists as "In-Process."
We can usually make the item available within 3 days.

  

Request a Search

If the online catalog says an item is "available", but it's not found on the shelf... we share in your frustration! Please come to the front desk and notify a staff member. We will fill out a form and conduct a thorough search of the item. If you wish, we can contact you when/if the item is found. If it is not found, we will make every effort to re-order the item.

 

Request a Hold on Checked-Out Item

Search the library catalog for the title that you need. If it is checked out (the status column shows a due date), look for the “Request” button next to or below the record (if there is no request button, the item is not requestable).
catalog record showing request button

When you click the request button, you must

  • fill in your Texas State NetID and password
  • select a pickup location (Alkek Library, Music Library, or Round Rock Higher Ed Ctr Library) from the drop-down menu below your password
  • supply a not-needed-after date

The system will respond with a success message or the reason it did not succeed.
For assistance with requesting checked out items, contact the Alkek Circulation Desk at 512-245-3681.

 

Get a TexShare Card

 

Request a TexShare Card to get (free of charge!) borrowing privileges when visiting participating libraries.
Best choice when: You know the item you want is available at a participating library, and you wish to go there directly to borrow the item.

 

Browse Catalogs of Other Area Libraries

 

  

Make Purchase Request

 

Recommend an item to be added to the library's collection.
Best choice when: You're not in a hurry. Ordering/processing can take a couple of months.  But even so, your suggestions will help make the library a better place in the long run!